Support HelpDesk

Support / Help

Alert List

DeskGate Alert List records predefined events in real time without interrupting user operations.

Administrator-Defined Alert Parameters

Alerts are generated based on parameters defined by the administrator. These alerts are triggered silently, allowing users to continue working without restrictions or interruptions.

All detected events are logged and made available in the Alert List for later review and reporting.

File and Text-Based Alerts

DeskGate monitors file-related and content-based activities according to defined alert rules.

  • File copy actions
  • Text written events
  • Text copy operations
  • File extension detection

These alerts help identify sensitive data movement and potential policy violations.

Website and Application Alerts

Website access and software-related events can be monitored through alert rules. This includes detecting access to specific websites and identifying when new programs are installed.

These alerts provide visibility into browsing behavior and application changes across managed devices.

System Resource Alerts

DeskGate can generate alerts when system thresholds are reached, such as hard disk fullness.

These alerts support proactive system management and help prevent performance issues before they impact operations.

Warning Reports and Excel Export

All triggered alerts are displayed in the warning report section.

Alert data can be downloaded in Excel format, enabling documentation, analysis, and long-term auditing.


Confirmation