Full Control
View and interact with the remote Windows desktop for authorized troubleshooting, configuration, training, or operational assistance.
SECURE CROSS-DEVICE ACCESS
Remote Desktop
Download Now. Connect in Seconds. No Time Limit.
Use the official GoMyid Windows Remote Desktop application immediately for secure desktop access, file transfer, remote commands, and support without a session-time restriction.
Available for immediate desktop use with no connection-time limit.
Ready for secure connection
An official DeskGate remote-access product
GoMyid Remote Desktop, Backed by the DeskGate Ecosystem
GoMyid is the dedicated Remote Desktop product within the DeskGate ecosystem. Individual technicians can use the Windows desktop application immediately, while organizations can extend the same technology with DeskGate administration, employee and device groups, centralized permissions, reporting, inventory, and support management.
Windows remote access
Choose the Right Mode for Every Support Task
Not every technical request needs unrestricted screen control. DeskGate helps administrators select an access mode that fits the job.
File Transfer
Move approved files between endpoints without opening a separate consumer file-sharing service or an unrelated support application.
Remote Command
Run approved background commands for focused administration when a full visual session is unnecessary.
Android Remote Desktop
Support Windows PCs When You Are Away from Your Desk
DeskGate extends authorized Remote Desktop access to Android devices for urgent support and mobile operations.
Technicians can enter a remote ID and password, select the required scale and performance mode, and connect through a touch-friendly interface. The on-screen keyboard supports Windows interaction when a physical keyboard is unavailable.
Stored connection details remain encrypted on the device. Access permission can be controlled at the remote endpoint, while organizations remain responsible for device security, administrator authorization, session purpose, and credential handling.
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Admin program and management panel
Manage Remote Desktop Operations from One Administration Tool
The desktop Remote Desktop application handles direct connections. The DeskGate admin program and management panel add the organizational control required for larger support environments.
Administrators can organize computers into companies and groups, assign employees and users, review device availability, manage permissions, and find the correct endpoint without maintaining disconnected address lists. Platform, network, user, status, and inventory context remain visible around the support workflow.
The management interface also provides connection summaries, session activity, average duration, active-device information, completion data, reporting, and administrative settings. This allows organizations to combine immediate GoMyid Remote Desktop access with a professional control layer for IT teams, dealers, branches, and multiple companies.
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Secure Remote Desktop by Design
Authenticated Connections
Remote connections use authenticated encrypted communication designed to protect credentials and session traffic against unauthorized access.
Explicit Access Modes
Separate full-control, file-transfer, and command workflows help administrators match technical access to the approved support purpose.
Endpoint Permission
Organizations can define when remote endpoints accept connections and which technicians or administrators are authorized to connect.
On-Premise Administration
DeskGate keeps device structures, operational records, and administrative control within infrastructure selected by the organization.
More than screen sharing
Connect Remote Desktop to Daily IT Operations
Reach distributed and hybrid employees without waiting for physical access to their computers.
Work with multi-monitor environments when troubleshooting complex desktop workflows.
Use local network access for appropriate internal support and endpoint administration scenarios.
Locate endpoints through centralized groups, users, platforms, status, and administrative context.
Deliver installers, configuration files, logs, or support materials through a controlled workflow.
Define roles, permissions, session purposes, credential rules, and response ownership before deployment.
Deployment planning
Build a Remote Desktop Workflow Your Team Can Explain
Define authorized support scenarios
Document which teams may request or provide Remote Desktop assistance, which endpoints are covered, and when attended or unattended access is appropriate. Separate routine help desk work from exceptional administrative access.
Match permissions to responsibility
Decide who may use full control, file transfer, or remote commands. Protect administrator credentials, remove access after role changes, and require technicians to use the least powerful mode that can complete the approved task.
Prepare endpoints and networks
Validate supported Windows environments, service configuration, firewall rules, bandwidth, Android device security, backup procedures, and recovery paths through a controlled pilot before expanding Remote Desktop across the organization.
Review support outcomes
Use connection activity and device context to understand recurring requests, technical bottlenecks, and support demand. Turn repeated incidents into preventive maintenance, documentation, training, or policy improvements.
From Immediate Access to Managed Operations
Choose a DeskGate package for enterprise remote desktop and centralized management. For direct remote connections, you can also explore the official GoMyid platform.
GoMyid
Direct remote access for fast, secure connections between devices.
Bring support closer to every endpoint
See DeskGate Remote Desktop in Action
Tell us about your Windows endpoints, support team, Android access needs, security requirements, and on-premise environment.