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The Video Record section in DeskGate is designed to provide visual documentation of user activity by recording screen sessions as video files. This feature enables organizations to review what occurred on a user’s PC during a specific time period with full accuracy and contextual clarity.
Video recording transforms abstract activity data into concrete visual evidence, supporting operational review, quality assurance, training, and incident investigation processes.
When the Video Record feature is enabled at group level, DeskGate automatically records user screen activity according to defined rules. Recordings are associated with the correct user and stored securely within the system infrastructure.
This approach ensures that recordings are systematic, consistent, and traceable, eliminating gaps that may occur with manual recording methods.
Each video record is directly linked to the user who generated the activity. This user-based structure ensures accountability and allows administrators to review recordings in the correct operational context.
User-level association makes it possible to analyze workflows, task execution, and interaction patterns without ambiguity.
Video recordings are indexed by date and time, allowing administrators to locate specific sessions quickly. This chronological structure simplifies investigation and review processes.
Accurate time alignment ensures that video records can be correlated with other activity logs and reports within DeskGate.
Recorded videos can be played back directly from the Video Record section. Administrators can review user activity step by step, gaining clear insight into how tasks were performed and how issues occurred.
Playback capability supports training, internal audits, performance evaluation, and resolution of disputes by providing objective visual evidence.
Video Record enables organizations to identify workflow inefficiencies, user errors, and process bottlenecks through direct observation. This insight supports continuous improvement initiatives and targeted training programs.
Recorded sessions can also be used as reference material for onboarding, demonstrating best practices and standard procedures based on real operational scenarios.
From a security perspective, video records provide verifiable evidence of on-screen activity. This is particularly valuable during incident investigations, compliance reviews, and policy enforcement.
By maintaining structured and user-linked recordings, DeskGate helps organizations meet internal governance requirements while retaining full control over recorded data.
The Video Record feature is designed for controlled and purposeful monitoring. Recording behavior is defined at group level, ensuring that video capture aligns with organizational policies and operational needs.
By integrating video recording with other DeskGate activity modules, organizations gain a balanced, transparent, and reliable view of user activity without unnecessary complexity.