DeskGate practical help

Application Restrictions Configuration

Create a focused application policy, associate it with the intended group and verify its behavior on a pilot device.

Original Application restrictions screen with Name, Work Time, Group access and Active controls · View full size

Before You Begin

Policy and entries

The policy group and its application definitions work together; an empty definition list may not produce the intended restriction.

Working hours

A selected working-time rule can affect when the policy applies. Confirm the intended schedule.

Expected outcome

The intended application behavior occurs on a device in scope while unaffected applications remain usable.

A Practical Review Workflow

Define the policy

Open Application restrictions and give the policy a recognizable name. Review the active state and the intended work-time selection.

Choose the scope

Select Group access for the teams that should receive the policy. Avoid using a broad scope for an untested restriction.

Configure the entries

Use the corresponding Definitions or application list to define the relevant programs. Review the matching criteria available in that list.

Enable and test

Enable the corresponding App rule in the applicable security rule and save the intended configuration. Verify both a restricted application and an allowed one on a representative endpoint.

When the Result Is Not What You Expected

Nothing is restricted

Check the policy’s active state, definitions, group assignment, work time and corresponding App rule.

An unexpected program is affected

Review the configured matching values and test with a narrower definition.

Only some devices behave differently

Compare group membership, applicable rules and endpoint connectivity before changing the global policy.

Frequently Asked Questions

Is application usage reporting the same as blocking?

No. Usage records show activity; restrictions apply policy. Configure and validate them separately.

Can we test with one group?

A representative pilot group is the appropriate place to validate the rule before expanding it.

Does the pictured screen contain every program definition?

No. The screenshot shows the policy form. Program definitions are reviewed through the related list or Definitions workflow.

See the Workflow That Matters to Your Team

Bring your device scope and the question you want to answer. Review the relevant capabilities in a guided demo.

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