DeskGate reporting help

Group Activity

Review recorded activity for a selected group without equating it with attendance.

Current report example

Actual Activities report with date, group and user filters.
Actual Activities report with date, group and user filters. Open for original size. Example records are demonstration data.
1

Top: dates and included users

Set From, To, Group and User, then review Active users. This checkbox controls which users are included; it is not the active-minute total.

2

Summary: active and passive minutes

The report considers all 1,440 minutes of a day. It does not record PC power-on or power-off times and cannot establish attendance by itself.

3

User rows: explain an unexpected value

Check a known date and user before exporting. Passive minutes can require context about duties away from the computer and collection coverage.

Select the group and period

Use the Activities report to review daily active and passive minutes for the relevant group and users. Confirm From, To and Active users, then apply the filters. Page size changes the visible result count; it does not redefine the selected period.

Interpret activity rather than rank people

The Activities report considers 1,440 minutes from 00:00 to 24:00 and does not contain PC power-on or power-off information. Device interaction is not equivalent to hours worked. Meetings, different roles and missing collection can affect comparisons.

Verify a sample before export

Check one known user and date. Investigate differences in collection coverage before making a group comparison. Use Download PDF after verifying the scope; do not assume that a legacy Top 10 chart or Excel control exists in this interface.