DeskGate reporting helpWork Performance ScoringUnderstand the limits of activity-based indicators before using a score or total. Current report exampleActual Activities report with date, group and user filters. Open for original size. Example records are demonstration data. 1 Top: dates and included usersSet From, To, Group and User, then review Active users. This checkbox controls which users are included; it is not the active-minute total. 2 Summary: active and passive minutesThe report considers all 1,440 minutes of a day. It does not record PC power-on or power-off times and cannot establish attendance by itself. 3 User rows: explain an unexpected valueCheck a known date and user before exporting. Passive minutes can require context about duties away from the computer and collection coverage.What activity can establishRecorded activity can show patterns in the data collected from a device. It does not independently establish work quality, intent, attendance or completion of assigned duties. An active-minute total is not proof of effective work.Read the current report definitionThe Activities interface shown below reports active and passive minutes across a full day and explicitly excludes PC power-on/power-off information. Do not interpret passive minutes as proof that a person was absent, or assume they are measured PC uptime.Do not invent a scoring formulaThis guide does not define a universal productivity score or a time-zone-based scoring formula. Use the definitions provided by the installed report. Compare equivalent periods and collection settings, inspect a known record and document contextual information before interpreting a difference.