IT Console Purchase GoMyid Remote Desktop

DeskGate solution guide

Combined Activity Reports

Read computer activity alongside linked attendance and call records without losing the meaning of each source.

Request a DemoExplore the Workflow
Management Summary provides related reporting context; this is not a combined-report screen
Management Summary provides related reporting context; this is not a combined-report screen · View full size

What This Helps You Understand

Daily context

A focused daily review helps connect computer activity with the other available records for the same person.

Period and group views

Summaries support recurring operational reviews when the people, dates and source coverage are comparable.

Source transparency

An absent source is a data-coverage limitation, not proof that an employee had no activity.

A Practical Review Workflow

01

Choose the review

Decide whether the question concerns a daily user view, a user period or a group summary.

02

Confirm source coverage

Computer activity comes from the monitored environment. Attendance and call information require the relevant supported integration and imported source records.

03

Align people and time

Check user mapping, the reporting period and the time convention of each source before comparing totals.

04

Read differences in context

Investigate missing or different values through the source records. A call, meeting or absence may explain a computer-activity gap.

When the Result Is Not What You Expected

A person is missing

Check the selected group, date range and mapping between the external person and the DeskGate user.

Totals do not match

Compare date boundaries, time conventions, source import results and the measures being counted.

Attendance or calls are empty

Confirm that the integration is supported, configured and producing imported records for the period.

Frequently Asked Questions

Are attendance and call records created automatically?

They depend on external source integration and imports. Computer monitoring alone does not create those external records.

Is a combined total a productivity score?

Different sources measure different activities. Interpret them together with the employee’s role and work context.

What should we validate in a pilot?

Use one mapped user and a known day. Compare the combined view with the underlying computer, attendance and call records.

See the Workflow That Matters to Your Team

Bring your device scope and the question you want to answer. Review the relevant capabilities in a guided demo.

Request a DemoView Packages & Pricing